PRIVACY POLICY
PRIVACY OF YOUR INFORMATION
As a customer and an online visitor to tcdservice.com.au, we are committed to preserving your privacy. We utilize the information we gather about you to improve the services we offer you. We subscribe to the Australian Privacy Principles and respect the privacy and confidentiality of the information you supply. Please read our privacy statement carefully below.
WE COLLECT INFORMATION FROM YOU
We may collect the following information about you during your visits to our website or use of our products and services: name, company name, email address, telephone number, billing address, geographic location, IP address, survey responses, support queries, blog comments, and social media handles (collectively, “Personal Data”).
Our services are not intended for children under the age of eighteen, and we do not intentionally collect Personal Data from children under the age of eighteen. If we learn that a minor under the age of 18 has supplied us with Personal Data, we will remove it as soon as feasible. If you suspect your kid has supplied us with Personal Data without your consent and you are the parent or guardian of that child, please contact us.
HOW DO WE USE YOUR DATA?
We use the information we gather to communicate with you, provide technical assistance, alert you of changes and offers, provide relevant material, measure customer happiness, diagnose problems, and provide you with a customized online experience.
You will only get marketing messages if you have requested or subscribed to them. You can unsubscribe or email us at any time to opt out of our marketing mailings, and your request will be processed instantly.
Non-Personally Identifiable Information: We also utilise aggregated and anonymized information to enhance our services, such as operating our website, providing reports and analytics, promoting our products and services, recognising user wants, and aiding in satisfying customer needs in general.
Any information you choose to make public, such as blog comments or testimonials on our website, will be accessible to others. If you delete this information later, copies may remain available on other websites’ cached and archived pages, or if others have copied or saved it.
THE SECURITY AND STORAGE OF YOUR DATA
We shall maintain the confidentiality of your Personal Data while it is in our custody or control using all reasonable methods. All information we collect from you is saved on our secure servers and is secured against unauthorised access or use. Before being transmitted, credit card information is encrypted, and we do not keep it on our systems.
We may transmit information about you, including Personal Data, across borders for storage and processing in countries other than Australia in order to provide our services. Your Personal Data will only be transmitted to countries with suitable privacy regulations if it is moved and processed outside of Australia.
We save your personal information for as long as we need it to provide you with services and for no other reason.
We keep your personal information for as long as we need it to offer you services and to meet our legal requirements, settle disputes, and enforce our agreements.
PIXELS AND COOKIES
A cookie is a little file that is stored in your web browser and collects data about your surfing habits. Cookies allow a website’s settings to be tailored to your requirements and preferences. Cookies do not have access to any personal data or information kept on your computer (e.g. name, address, email address or telephone number). Most web browsers allow cookies by default, but you can change your browser settings to refuse cookies. However, this may hinder you from fully utilising our website.
Cookies are used on our website to analyse traffic, enable social media sharing and like capabilities, and to improve the user experience. Furthermore, third-party services such as Google Adwords and Facebook Adverts may utilize cookies and pixels to show relevant adverts to website visitors. These advertisements may display on this or other websites that you visit.
INFORMATION SHARING WITH THIRD PARTIES
We do not sell or deal in personal data or customer information, and we will continue to do so.
Your Personal Data is only shared with third-party vendors where needed by law, for goods or services you have purchased, payment processing, or to defend our copyright, trademarks, and other legal rights. We will only share your Personal Data with a service provider if that party has agreed to follow our privacy standards as defined in this privacy policy and in compliance with relevant legislation. Our agreements with third parties stipulate that they may not use your Personal Data for any purpose other than the one for which it was supplied.
DISCLAIMER OF YOUR PERSONAL INFORMATION
We may be required to reveal some information, including your Personal Data, from time to time in order to comply with a legal requirement, such as a law, rule, court order, subpoena, warrant, in the course of a legal process, or in response to a law enforcement agency request. We may also use your Personal Data to defend tcdservice.com.au, our customers, or third parties’ rights, property, or safety.
Customer information, which may include your Personal Data, may be transferred to a purchaser under a confidentiality agreement if one of our businesses changes hands (whether through a merger, sale, transfer of assets, or other means). We would only release your Personal Data if any of the aforementioned conditions demanded it.
OTHER WEBSITES' LINKS
There may be connections to other websites on this website. These links are provided only for your convenience. Links to third-party websites do not imply that these sites are sponsored, endorsed, or approved by us. Please be aware that we cannot be held liable for the privacy policies of third-party websites. We encourage our users to read the privacy statements of every website that collects personally identifiable information when they leave our website. This privacy statement only applies to data collected by this website.
PRIVACY POLICY CHANGE
This policy is subject to change as we strive to keep our privacy policies up to date. We reserve the right to change this policy at any time and at our sole discretion, and all changes will take effect immediately after they are posted on this website. Please examine our privacy policy on a regular basis.
GET IN TOUCH WITH US
Please contact us at support@tcdservice.com.au if you have any questions or concerns regarding our privacy policy or the use of your Personal Data at any time. We will answer within 48 hours.